For serviced accommodation
Hotel-smooth arrivals, without the front desk.
From the door code to the dishwasher, your guests find everything in one scan. Self check-in that feels looked-after, and the essentials always to hand.
£9.99/mo + £4.99 per extra property · 14-day free trial · no card
03 A calm arrival
Self check-in that feels looked-after, not left alone
No 6pm phone call to read out a code. The guide carries everything for a smooth arrival, and keeps the access code hidden until it's actually needed, so it isn't sitting in an inbox from a booking made months ago.
Before they travel
Directions that beat the sat-nav, where to park, and what to bring.
Near arrival
The door code reveals itself only in the hours before check-in, not weeks early in an email.
At the door
Code, key safe, the knack with the latch, and your number, one tap away if needed.
03 Everything your guests need
One scan, every answer.
No app, no login. Guests scan once and everything they ask for is right there, so they actually use it.
The big three, up front
The questions you get most, answered the moment a guest opens the guide.
House manual + videos
Local picks + maps
One-tap translation
Report an issue
Moderated guestbook
Works offline
Cookie-free analytics
Installs to home screen
01 Your reputation
Catch an unhappy guest before the review does
One quiet question at the end of a stay decides where feedback goes. The delighted are nudged to post publicly; the disappointed are heard in private, while you can still put it right.
- A gentle prompt appears once a stay is going well, never nagging on arrival.
- Happy guests are sent straight to your public review link on Airbnb, Google or Booking.com.
- Anyone unhappy reaches you privately first, so a fixable problem never becomes a one-star surprise.
- Every word stays honest, it simply asks at the right moment and listens.
Print & display
One flyer on the worktop. Everything they need.
Every property comes with a tasteful printable card, the Wi-Fi to read at a glance and a QR to the whole guide. Pop it by the kettle and you're done.
- Print-ready A5 PDF Crisp at any size, print it, frame it, laminate it.
- A real vector QR Embeds the Wi-Fi and opens the full guide.
- Matches your theme The flyer wears the same colours as the guide.
For serviced accommodation
Serviced accommodation questions
How does self check-in work across a block of units?
Each active unit gets its own guide behind one QR code, so the door code, Wi-Fi and check-out sit front and centre the moment a guest scans on arrival. There is no app and no login, it opens in any browser, and it works offline once loaded, so arrivals stay smooth even with patchy signal in a stairwell.
Can I run a guide for every unit without the cost spiralling?
It is £9.99 a month for your first unit, then £4.99 for each extra, with a 14-day free trial and no card. If a unit goes quiet between bookings or out for refurb, you pause it and the charge pauses too, so you only pay for what is actually let. See our pricing for the full picture.
My guests arrive from all over. Will they understand the guide?
Yes. The guide auto-translates into 7 languages, so the door code, the dishwasher and check-out read in a guest's own language without you writing a word of it. For aparthotels taking overseas business and leisure stays, that quietly removes a whole category of arrival questions.
How does it help us hold a good rating across the portfolio?
Happy guests get routed to leave a public review, while anyone with a problem is steered to tell you first so you can fix it before check-out. Across a block of units that protects the rating that drives your next bookings. Our how it works page walks through the flow.
Keep exploring StayBinder
- Ready when you are
Give your guests a welcome worth keeping.
Set up your first property free this afternoon and be live before your next check-in.
14-day free trial · no card required · cancel any time.